---
title: "Agent application"
slug: "agent-application"
type: "index"
canonical: "docs.voiso.com/agent-application"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent application

3 articles

## [Overview](https://docs.voiso.com/apidocs/agent-application-overview.md)

Published on 2024-10-25

Use the Agent Status API to query an agent's current availability status. Use the Wrapup Codes API to get a list of wrapup code IDs. Synchronize agent availability status Use the Agent Status API to...

## [Agent status](https://docs.voiso.com/apidocs/agent-status.md)

Updated on 2024-10-25 | Published on 2024-10-25

The Agent Status API is part of Voiso's Agent Application APIs. Use it to obtain the email address, extension, and current availability status of every agent in the contact center. The API endpoint...

## [Wrap-up codes](https://docs.voiso.com/apidocs/wrap-up-codes-1.md)

Updated on 2024-10-25 | Published on 2024-10-25

The Warp-up Codes API is part of Voiso's Agent Application APIs. Use it to obtain a list of all wrap-up codes and their descriptions that you can access based on your user API key. The API description...