---
title: "Call Notify overview"
slug: "call-notify-overview"
updated: 2024-10-25T11:07:00Z
published: 2024-10-25T11:07:00Z
canonical: "docs.voiso.com/call-notify-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Call Notify overview

:::(Error) (Deprecated)
This webhook is deprecated. Use the [Call event webhooks](/v1-api/apidocs/call-event-webhooks).
:::

As an administrator, you can subscribe to Call Notify, which is triggered when a call is answered.

## Screen pop contact records
The [Call Notify](/v1-api/apidocs/call-notify) webhook enables you to automate sending either a GET or POST method to your CRM to request that the contact information for the current inbound or outbound Dialer call be displayed in the CRM browser window.

The [Call Notify](https://docs.voiso.com/docs/administration-system-settings#call-notify-api) webhook initiates when a conversation starts. For outbound calls, this is when the contact answers. For inbound calls, this is when the call is connected to an agent.

## Related

- [Call Notify](/call-notify.md)