---
title: "Overview"
slug: "voice-overview"
updated: 2024-10-25T11:24:38Z
published: 2024-10-25T11:24:38Z
canonical: "docs.voiso.com/voice-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

The Voiso voice APIs provide tools for managing outbound calls.

Using the **click2call** (click-to-call) API, you can start calls for specific agents from an external system.

For example, you can integrate a one-click feature into your CRM or another system to initiate an outbound call, eliminating the need to dial the number manually.

When the external system triggers the **click2call** API, Voiso returns the call UUID. You can gather all call data in your system using the **call outcome logging** webhook with the same call UUID and the **CDR API** to obtain additional call details.

With these integration capabilities, you can build comprehensive business processes for your organization and establish a reporting system.

## Initiate and end outbound calls
Currently, Voiso supports a set of API methods to manage the outbound calls: 

* Initiate the outbound call for a specific agent: [startcall](/v1-api/apidocs/start-call)
* End the current outbound call for a specific agent: [stopcall](/v1-api/apidocs/stop-call)

## Related

- [Start call](/start-call.md)
- [Stop call](/stop-call.md)
- [Scheduled callback](/scheduled-callback.md)