---
title: "Agent Guide"
slug: "agent-guide"
type: "index"
canonical: "docs.voiso.com/agent-guide"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent Guide

4 sub categories | 3 articles

## [Agent Guide Overview](https://docs.voiso.com/docs/agent-guide-overview.md)

Updated on 2025-09-24 | Published on 2024-01-19

Who should read this article : Agents The Voiso Agent Panel and integrated Omnichannel Workspace enable agents to answer contact inquiries, resolve contact issues, reach out to potential new contacts,...

## [Signing in](https://docs.voiso.com/docs/signing-in.md)

3 articles

## [User Profile](https://docs.voiso.com/docs/user-profile.md)

Updated on 2025-09-24 | Published on 2024-04-18

Who should read this article : All users The User Profile menu and side panel let you view and manage your account details and settings. In some contact centers, this includes the ability to change...

## [Agent Panel](https://docs.voiso.com/docs/agent-panel.md)

11 articles

## [Omnichannel Workspace](https://docs.voiso.com/docs/agent-guide-omnichannel-workspace.md)

7 articles

## [Mobile app](https://docs.voiso.com/docs/mobile-app.md)

2 articles

## [Understanding Agent Panel changes](https://docs.voiso.com/docs/understanding-agent-panel-changes.md)

Updated on 2026-10-07

Who should read this article : Agents If you are used to Agent Panel , this article helps you find your way around the new Agent Workspace. Use the table below to see where each feature was before and...