--- title: "AI Agents" slug: "ai-agents" type: "index" canonical: "docs.voiso.com/ai-agents" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.voiso.com/llms.txt > Use this file to discover all available pages before exploring further. # AI Agents 5 articles ## [AI Agents](https://docs.voiso.com/docs/ai-agents-ai-agents.md) Updated on 2026-09-30 | Published on 2026-09-04 Who should read this article : Administrators Use AI Agents to build an AI agent that handles calls inside your contact center, using a prompt you write, a voice you choose, and documents you upload.... ## [Knowledge bases](https://docs.voiso.com/docs/knowledge-bases.md) Updated on 2026-09-09 | Published on 2026-09-04 Who should read this article : Administrators A knowledge base is a set of documents your AI agents answer questions from. You upload the files, Voiso converts them to plain text, and any AI agent you... ## [Prompting guide](https://docs.voiso.com/docs/prompting-guide.md) Updated on 2026-09-04 | Published on 2026-09-04 Who should read this article : Administrators The Prompt is where you tell an AI agent who it is, what it should do, and what it must never do. This article explains how to write one, and how to... ## [AI Agent plans and billing](https://docs.voiso.com/docs/ai-agents-plans-and-billing.md) Updated on 2026-09-09 | Published on 2026-09-04 Who should read this article : Administrators AI agents are billed by the minutes they spend on calls, not per agent. On the AI Agents tab of the Billing page you choose how those minutes are paid... ## [AI agent variables](https://docs.voiso.com/docs/ai-agent-variables.md) Updated on 2026-09-30 | Published on 2026-09-30 Who should read this article : Administrators Variables let an AI agent use details about the call and the lead it is calling. You insert a variable into the agent's Greeting message or Prompt , and...