---
title: "April 2024"
slug: "april-2024"
description: "Major documentation updates for April 2024"
updated: 2025-09-25T09:55:05Z
published: 2025-09-25T09:55:05Z
canonical: "docs.voiso.com/april-2024"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# April 2024

## HubSpot Integration

**April 30, 2024** The Voiso app is now available on the HubSpot marketplace. The HubSpot article is updated with a new video for the installation procedure.

Related articles:

- [HubSpot](/v1/docs/crm-hubspot)

## Digital channels

**April 18, 2024** The new **Digital channels** page enables you to connect, configure, and manage digital channels to your contact center and enable your agents to handle omnichannel interactions. Telegram is the first channel supported by the new feature.

Related articles:

- [Digital channels](/v1/docs/digital-channels)
- [Telegram](/v1/docs/omnichannel-telegram)
- [Telegram interactions](/v1/docs/omnichannel-workspace-telegram-interactions)
- [Security Access Groups](/v1/docs/administration-security-access-groups)

## Variable management

**April 18, 2024** **Flow builder** now supports custom variables. These enable you to reuse data from a request response elsewhere in your interaction flow and develop flexible custom routing logic. Variables facilitate passing data from node to node and making routing decisions based on their values. Support for custom variables is added to the **Route**, **Send message**, **HTTP request**, and **Conditions** nodes.

Related articles:

- [Variable management](/v1/docs/flow-builder-variable-management)
- [Route node](/v1/docs/flow-builder-route)
- [Send Message node](/v1/docs/flow-builder-send-message)
- [HTTP Request node](/v1/docs/http-request)
- [Conditions node](/v1/docs/conditions)
- [Flow Builder Overview](/v1/docs/inbound-flow-builder-overview)

## User Profile

**April 18, 2024** The **User Profile** menu and **Account settings** panel enable users to view and manage account information and settings, including selecting a preferred language.

Related articles:

- [User Profile](/v1/docs/user-profile)

## Users API filtering

**April 18, 2024**

The Users API now supports filtering by agent parameters to return a subset list of contact center users and their account properties.

Related articles:

- [Users](https://developers.voiso.com/reference/users-overview)
- [Users endpoint](https://developers.voiso.com/reference/users)

## Attachment support

**April 18, 2024** Webchat and premium support chat support the following additional file formats for attachments: *.csv*, *.xlsx*, *.pptx*, *.mp3*, and *.mp4*

The maximum size of a single file that may be attached is now 100MB.

Related articles:

- [Webchat](/v1/docs/omnichannel-webchat)
- [Premium support chat](/v1/docs/premium-chat-support)

## Historical reports

**April 3, 2024** The **Agent - Daily Sign-in and Sign-out** report provides a daily record of the first sign-in (login) and last sign-out (logout) timestamps for selected agents or teams. Like other historical reports, **Agent - Daily Sign-in and Sign-out** can be run manually or [scheduled](/v1/docs/reporting-historical-reports-overview#scheduled-reports). Reports may be run for a single day or a range of days (up to 31 days).

Related articles:

- [Agent - Daily Sign-in and Sign-out](/v1/docs/agent-daily-sign-in-and-sign-out)
- [Historical reports overview](/v1/docs/reporting-historical-reports-overview)

## Add contacts API

**April 3, 2024** The Add contact API now supports the `priority` parameter to enable you to assign calling priority to contacts being added to a Live Dialer campaign.

Related articles:

- [Running an API campaign](/v1/docs/running-an-api-campaign)
- [Add contacts overview](https://developers.voiso.com/reference/add-contacts-overview)
- [Add contacts endpoint](https://developers.voiso.com/#/rest/api-endpoints/campaigns/add_contacts)