---
title: "System settings"
slug: "administration-system-settings"
description: "Global settings for your contact center. System settings."
tags: ["2FA", "administration", "Amazon", "authentication", "call download", "call notify", "call outcome", "call recording", "call suppression", "CRM", "digital channels", "download", "feature access codes", "Getting started", "hold music", "inactivity", "logs", "Metrics", "multi-factor", "music", "omnichannel", "recording", "ringtone", "S3", "security", "settings", "setup", "speech analytics", "SQS", "system", "time-out", "timer"]
updated: 2026-01-19T15:29:10Z
published: 2026-01-19T15:29:10Z
canonical: "docs.voiso.com/administration-system-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# System settings

**Who should read this article**: Administrators

Specify global settings for your contact center.

## Introduction

The **System settings** page enables you to specify global settings for your contact center. Some settings can be overridden by settings at the feature level. To open the **System settings** page, in the Voiso navigation bar, navigate to **Administration > System settings**.

Important

Whenever you modify settings on the **System settings** page, remember to scroll to the bottom and click **Save** to make your changes active.

The **System settings** page comprises the following tabs:

- [Contact Center](/v1/docs/contact-center-tab)
- [Security](/v1/docs/security-tab)
- [Features](/v1/docs/features-tab)
- [Agent Panel](/v1/docs/agent-panel-tab)
- [Timers](/v1/docs/timers-tab)
- [Legacy](/v1/docs/legacy-tab)