--- title: "February 2025" slug: "february-2025" description: "Major documentation updates for February 2025" updated: 2025-09-24T16:51:44Z published: 2025-09-24T16:51:44Z canonical: "docs.voiso.com/february-2025" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.voiso.com/llms.txt > Use this file to discover all available pages before exploring further. # February 2025 ## Bulk import of third-party numbers **February 28, 2025** You can new import multiple third-party numbers by using a CSV file. Download the CSV template from the **Numbers** page, add your numbers to the template following the prescribed format, then upload your numbers for use in your contact center. Related articles: * [Numbers](/v1/docs/inbound-inbound-numbers) ## Message node support for Webchat buttons and quick replies **February 28, 2025** For digital flows, the **Message** node now supports buttons and quick replies for the Webchat channel. Related articles: * [Message (Webchat)](/v1/docs/message-webchat) * [Message](/v1/docs/message) * [Digital flows](/v1/docs/digital-flows) * [Webchat](/v1/docs/omnichannel-webchat) ## Updated System settings page **February 28, 2025** The **System settings** page is completely redesigned to make it easier to navigate and find the features you need to configure. Related features are now grouped logically into tabs, new tooltips have been added to help you understand how different settings impact the performance of your contact center. Related articles (in alphabetical order): * [Account Lockout](/v1/docs/account-lockout) * [Allowed Hosts/Subnets](/v1/docs/administration-allowed-hosts-subnets) * [Call Notes](/v1/docs/call-notes) * [Call Suppression](/v1/docs/administration-call-suppression) * [Conversation Scoring](/v1/docs/conversation-scoring) * [Enabling Omnichannel Workspace](/v1/docs/enabling-omnichannel) * [Extended Call Details: Voice](/v1/docs/extended-call-details-voice) * [How to Set Up Your Contact Center](/v1/docs/how-to-set-up-your-call-center) * [Keyword Groups](/v1/docs/administration-keyword-groups) * [Multi-factor authentication](/v1/docs/multi-factor-authentication) * [Queues](/v1/docs/inbound-queues) * [Scheduling Callbacks](/v1/docs/scheduling-callbacks) * [Speech Analytics](/v1/docs/speech-analytics) * [System Requirements](/v1/docs/system-requirements) * [System Settings](/v1/docs/administration-system-settings) * [Teams](/v1/docs/users-teams) * [Topic Identification](/v1/docs/topic-identification) * [Wrap-Up Codes](/v1/docs/administration-wrap-up-codes) ## Route node support for route to variables on Digital flows **February 28, 2025** The **Route** node now supports routing to a variable for digital flows. Related articles: * [Route](/v1/docs/flow-builder-route) * [Variable Management](/v1/docs/flow-builder-variable-management) * [Digital flows](/v1/docs/digital-flows) ## WhatsApp channel self-service **February 28, 2025** You can now use the **Digital channels** page to add and manage your WhatsApp digital channels. Related articles: * [Digital Channels](/v1/docs/digital-channels) * [WhatsApp](/v1/docs/omnichannel-whatsapp) ## Recording and mute events in extended call details **February 28, 2025** The supported events for voice call Extended Call Details is expanded to include agent recording and mute events. Details include when recording was paused and resumed, and when an agent muted or unmuted their microphone. Related articles: * [Extended Call Details: Voice](/v1/docs/extended-call-details-voice) ## In call announcements **February 28, 2025** The new **In Call Announcements** section on the **System Settings** page enables automated call recording notifications. You can configure a message to play to contacts at the start of a call and set periodic reminders to ensure compliance with regional regulations. Related articles: * [System settings](/v1/docs/administration-system-settings#-in-call-announcements-section) ## Premium support chat **February 13, 2025** Premium support chat is now available for any number of users in your contact center. Contact your {{variable.BrandName}} representative to add more users. Related articles: * [Premium chat support](/v1/docs/premium-chat-support) ## Flow Builder support for Telegram Messages **February 5, 2025** The Message node can send automated **Telegram messages** to contacts during an inbound digital channels flow. Messages can include: * Attachments * Inline buttons * Quick replies You can also specify that the node must wait for the contact to respond before moving to the next node, and you can set a timer to automatically progress to the next node if the contact does not respond. Related articles: * [Message (Telegram)](/v1/docs/message-telegram) * [Message](/v1/docs/message) * [Digital flows](/v1/docs/digital-flows) ## Flow Builder navigation control **February 5, 2025** Details of how to find your way around the **Flow Builder canvas**, select nodes, zoom in and out, and delete nodes. A new demonstration video shows you how. Related articles: * [Flow Builder Overview](/v1/docs/inbound-flow-builder-overview) ## More self-serve integrations **February 5, 2025** Ten new integrations are now available for self-serve integration. Refer to the Related articles sub-section to read about your specific 3rd-party integration. Related articles: * [Integrations overview](/v1/docs/integrations-overview) * [Amazon SQS and S3 integration overview](/v1/docs/third-party-integration-overview) * [Bitrix24](/v1/docs/crm-bitrix24) * [Falcon](/v1/docs/crm-falcon) * [Fintech360](/v1/docs/crm-fintech360) * [Leverate](/v1/docs/crm-leveratecrm) * [Panda](/v1/docs/crm-pandacrm) * [Proftit](/v1/docs/crm-proftit) * [Puma](/v1/docs/crm-puma) * [System settings](/v1/docs/administration-system-settings) * [CRM integration overview](/v1/docs/crm-integration-overview) * [CRM integration settings](/v1/docs/administration-crm-integration-settings) * [Raw Data Streaming to SQS](https://developers.voiso.com/reference/raw-data-streaming-to-sqs) * [Security Log Streaming to SQS](https://developers.voiso.com/reference/security-log-streaming-to-sqs) * [Call Recordings Replication to S3](https://developers.voiso.com/reference/call-recordings-replication-to-s3) ## Basic user roles **February 4, 2025** For contact centers that do not use the **Security Access Groups** feature, a new article describing the basic user roles available and how to configure them has been added. Related articles: * [Basic user roles](/v1/docs/basic-user-roles) * [Users](/v1/docs/users-users) * [Security Access Groups](/v1/docs/administration-security-access-groups)