---
title: "Start"
slug: "flow-builder-start"
description: "The Start node is the first node in any Flow Builder interaction flow."
tags: ["Call Flow", "Flow", "Inbound"]
updated: 2023-10-24T15:10:25Z
published: 2023-10-24T15:10:25Z
canonical: "docs.voiso.com/flow-builder-start"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Start

**Who should read this article**: Administrators

The **Start** node is the first node in any **Flow Builder** interaction flow.

## Introduction

In **[Flow Builder](/v1/docs/inbound-flow-builder-overview)**, all interaction flows must begin with a **Start** node. It represents the entry point into the flow for interactions directed at the channels specified in the **[Flow](/v1/docs/inbound-flows)**.

### Connections

The **Start** node supports 0 input connections and 1 output connection.

## Using the Start node

When you launch **Flow Builder** from the **[Add Flow](/v1/docs/inbound-flows#add-a-new-flow)** page, it opens in a new browser tab. The flow is blank except for the **Start** node and the **Node palette**.

![Flow Builder New Flow Start Node Only](https://cdn.document360.io/44ae307a-3737-4fbf-98e0-9b888deb90dc/Images/Documentation/Flow%20Builder%20New%20Flow%20Start%20Node%20Only.png)

Click a node icon from the **Node palette** to add a new node for the interaction flow. Drag a link from the **Start** node to make your first connection.

![Flow Builder Add a New Node](https://cdn.document360.io/44ae307a-3737-4fbf-98e0-9b888deb90dc/Images/Documentation/Flow%20Builder%20Add%20a%20New%20Node.gif)

The way a call or other interaction is routed within your contact center system from IVR to queue to agent or voicemail. An ideal flow always enables an interaction to reach the best target to handle it. A well designed flow never lets the caller reach a deadend or loop. A flow is your customer service road map. A well designed flow ensures that callers are given the correct options for the time of day they call. A good flow ensures that the call reaches resolution in the most efficient way.

## Related

- [Flow Builder Overview](/inbound-flow-builder-overview.md)
- [Flows](/inbound-flows.md)