---
title: "Glossary"
slug: "glossary-1"
description: "The Voiso glossary contains an alphabetical list of contact center and Voiso-specific terms and definitions. The glossary provides explanations of concepts that are relevant to your use of the Voiso application."
updated: 2025-05-14T15:16:44Z
published: 2025-05-14T15:16:44Z
canonical: "docs.voiso.com/glossary-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Glossary

The Voiso **glossary** contains an alphabetical list of contact center and Voiso-specific terms and definitions. The glossary provides explanations of concepts that are relevant to your use of the Voiso application.

From any article in this knowledge base, you can click the glossary link at the top of the page to open the glossary, or bookmark this link: [https://docs.voiso.com/docs/glossary-overview](https://docs.voiso.com/docs/glossary-overview)

![Glossary Link](https://cdn.document360.io/44ae307a-3737-4fbf-98e0-9b888deb90dc/Images/Documentation/Glossary%20Link.png)