--- title: "Interaction Details" slug: "interaction-details" type: "index" canonical: "docs.voiso.com/interaction-details" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.voiso.com/llms.txt > Use this file to discover all available pages before exploring further. # Interaction Details 5 articles ## [Extended Call Details: Overview](https://docs.voiso.com/docs/cdr-search-results.md) Updated on 2026-02-13 | Published on 2023-08-28 Who should read this article : Administrators, Supervisors The Extended Call Details page provides metadata and insights for voice and text interactions. Depending on interaction type and features... ## [Extended Call Details: Voice](https://docs.voiso.com/docs/extended-call-details-voice.md) Updated on 2026-05-04 | Published on 2024-05-23 Who should read this article : Administrators, Supervisors The Extended Call Details page for voice calls provides call metadata and insights. Depending on features activated, it might include... ## [Extended Call Details: Omnichannel](https://docs.voiso.com/docs/extended-call-details-omnichannel.md) Updated on 2026-02-13 | Published on 2024-05-23 Who should read this article : Administrators, Supervisors The Extended Call Details page provides metadata and insights omnichannel (digital) text interactions. Depending interaction type and... ## [Extended Call Details: SMS](https://docs.voiso.com/docs/extended-call-details-sms.md) Updated on 2025-08-06 | Published on 2024-05-23 Who should read this article : Administrators, Supervisors The Extended Call Details page for SMS interactions displays interaction metadata, events, and an interaction transcript. Introduction Voiso... ## [Extended Call Details: HLR](https://docs.voiso.com/docs/extended-call-details-hlr.md) Updated on 2025-08-06 | Published on 2024-05-23 Who should read this article : Administrators, Supervisors The Extended Call Details page for HLR lookup displays information about who requested the lookup, when the request was made, and the request...