---
title: "January 2026"
slug: "january-2026"
updated: 2026-01-29T13:02:47Z
published: 2026-01-29T13:02:47Z
canonical: "docs.voiso.com/january-2026"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# January 2026

## Bitrix24 integration

**January 29, 2026**

### Call logging

Calls made using the Bitrix24 integration are now logged in the Bitrix24 call history. Call outcome logging and call details are automatically transmitted to the Bitrix24 database after a call and are available from the Call Details table.

### Screen pop

When an agent handles a call in Voiso, the contact record is automatically displayed in Bitrix24.

Related articles:

- [Bitrix24](/v1/docs/crm-bitrix24)
- [CRM integration overview](/v1/docs/crm-integration-overview)

## Zen Do Not Call Registry services

**January 29, 2026**

For contact centers operating in the UAE, Voiso supports an API integration with the Zen service to verify outbound UAE numbers against the Do Not Call Registry in real time. This integration applies only to UAE numbers (+971). All outbound call types are supported, including agent dialed calls, click-to-call calls, and Dialer campaigns.

Related articles:

- [Do Not Call Registry](/v1/docs/do-not-call-registry)
- [System Settings Features tab](/v1/docs/features-tab)

## DNCR End reasons

**January 29, 2026**

The following End reasons are now included in Call Detail Records to support calls that ended when their numbers were on the Do Not Call Registry: `DNCR failure` and `DNCR rejected`.

Related articles:

- [End reasons](/v1/docs/end-reasons)
- [Call Detail Records overview](/v1/docs/reporting-cdr)
- [Do Not Call Registry](/v1/docs/do-not-call-registry)

## Minimum service terms numbers

**January 29, 2026**

Minimum service term tracking is now available for certain numbers on the **Buy Numbers** page.

Related article:

- [Numbers](/v1/docs/inbound-inbound-numbers)

## Improved Flow creation

**January 29, 2026**

A new indicator is added to the **Flows** page to help you identify which flows have not yet been fully configured. If **Flow Builder** has not been used to create and save an interaction routing, the status of the flow will be **Not configured**. After you create an interaction flow using **Flow Builder**, the status of the flow will be changed to **Configured** and the flow can accept and route interactions.

Related articles:

- [Flows](/v1/docs/inbound-flows)
- [Flow Builder](/v1/docs/inbound-flow-builder-overview)

## System Settings

**January 19, 2026**

The **System Settings** article has been divided into several shorter articles. Each new article comprises details for one of the tabs on the **System Settings** page.

Related articles:

- [System settings](/v1/docs/administration-system-settings)
  - [Contact Center tab](/v1/docs/contact-center-tab)
  - [Security tab](/v1/docs/security-tab)
  - [Features tab](/v1/docs/features-tab)
  - [Agent Panel tab](/v1/docs/agent-panel-tab)
  - [Timers tab](/v1/docs/timers-tab)
  - [Legacy tab](/v1/docs/legacy-tab)

## Bitrix24 Calling List import

**January 15, 2026**

Import calling lists from your Bitrix24 Lead, Contact, Campaign, Deal, and Estimate entities into your live Dialer campaigns.

Related articles:

- [Bitrix24](/v1/docs/crm-bitrix24)
- [Running a CRM campaign](/v1/docs/outbound-dialer-running-a-crm-campaign)

## Speech Analytics language support

**January 15, 2026**

Turkish and Japanese are now supported for Speech Analytics.

Related article:

- [Speech Analytics](/v1/docs/speech-analytics)

## Effective call duration synchronization

**January 15, 2026**

If you manually set the Teams to the same value as the global Effective Call Duration, the override is removed and the global value applies.

Related articles:

- [Teams](/v1/docs/users-teams#reset-to-global-value)
- [System settings](/v1/docs/administration-system-settings#voice-section)

## Automatic Caller ID replacement notices

**January 15, 2026**

For the ASR performance optimization feature, you can now choose to display notifications when Caller IDs are replaced. Select the **Show notification alert when a number is replaced** option in **System settings**.

Related articles:

- [ASR performance optimization](/v1/docs/asr-performance-optimization)
- [System settings](/v1/docs/administration-system-settings#asr-performance-optimization)