--- title: "January 2026" slug: "january-2026" updated: 2026-01-29T13:02:47Z published: 2026-01-29T13:02:47Z canonical: "docs.voiso.com/january-2026" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.voiso.com/llms.txt > Use this file to discover all available pages before exploring further. # January 2026 ## Bitrix24 integration **January 29, 2026** ### Call logging Calls made using the Bitrix24 integration are now logged in the Bitrix24 call history. Call outcome logging and call details are automatically transmitted to the Bitrix24 database after a call and are available from the Call Details table. ### Screen pop When an agent handles a call in {{variable.BrandName}}, the contact record is automatically displayed in Bitrix24. Related articles: * [Bitrix24](/v1/docs/crm-bitrix24) * [CRM integration overview](/v1/docs/crm-integration-overview) :::(Internal) (Private notes) ## Omnichannel Workspace support for mobile browsers **January 29, 2026** Omnichannel Workspace now supports a mobile responsive experience in Chrome on Android and iOS, to enable deskless agents to handle digital conversations on a smart phone. Related articles: * [Getting started](/v1/docs/agent-getting-started-omnichannel-workspace) * [Using Omnichannel Workspace](/v1/docs/using-omnichannel-workspace) * [Using the Voiso mobile app](/v1/docs/using-the-agent-mobile-app) * [System Requirements](/v1/docs/system-requirements) * [Mobile Omnichannel Workspace](/v1/docs/mobile-omnichannel-workspace) ::: ## Zen Do Not Call Registry services **January 29, 2026** For contact centers operating in the UAE, {{variable.BrandName}} supports an API integration with the Zen service to verify outbound UAE numbers against the Do Not Call Registry in real time. This integration applies only to UAE numbers (+971). All outbound call types are supported, including agent dialed calls, click-to-call calls, and Dialer campaigns. Related articles: * [Do Not Call Registry](/v1/docs/do-not-call-registry) * [System Settings Features tab](/v1/docs/features-tab) ## DNCR End reasons **January 29, 2026** The following End reasons are now included in Call Detail Records to support calls that ended when their numbers were on the Do Not Call Registry: `DNCR failure` and `DNCR rejected`. Related articles: * [End reasons](/v1/docs/end-reasons) * [Call Detail Records overview](/v1/docs/reporting-cdr) * [Do Not Call Registry](/v1/docs/do-not-call-registry) ## Minimum service terms numbers **January 29, 2026** Minimum service term tracking is now available for certain numbers on the **Buy Numbers** page. Related article: * [Numbers](/v1/docs/inbound-inbound-numbers) ## Improved Flow creation **January 29, 2026** A new indicator is added to the **Flows** page to help you identify which flows have not yet been fully configured. If **Flow Builder** has not been used to create and save an interaction routing, the status of the flow will be **Not configured**. After you create an interaction flow using **Flow Builder**, the status of the flow will be changed to **Configured** and the flow can accept and route interactions. Related articles: * [Flows](/v1/docs/inbound-flows) * [Flow Builder](/v1/docs/inbound-flow-builder-overview) ## System Settings **January 19, 2026** The **System Settings** article has been divided into several shorter articles. Each new article comprises details for one of the tabs on the **System Settings** page. Related articles: * [System settings](/v1/docs/administration-system-settings) * [Contact Center tab](/v1/docs/contact-center-tab) * [Security tab](/v1/docs/security-tab) * [Features tab](/v1/docs/features-tab) * [Agent Panel tab](/v1/docs/agent-panel-tab) * [Timers tab](/v1/docs/timers-tab) * [Legacy tab](/v1/docs/legacy-tab) ## Bitrix24 Calling List import **January 15, 2026** Import calling lists from your Bitrix24 Lead, Contact, Campaign, Deal, and Estimate entities into your live Dialer campaigns. Related articles: * [Bitrix24](/v1/docs/crm-bitrix24) * [Running a CRM campaign](/v1/docs/outbound-dialer-running-a-crm-campaign) ## Speech Analytics language support **January 15, 2026** Turkish and Japanese are now supported for Speech Analytics. Related article: * [Speech Analytics](/v1/docs/speech-analytics) ## Effective call duration synchronization **January 15, 2026** If you manually set the Teams to the same value as the global Effective Call Duration, the override is removed and the global value applies. Related articles: * [Teams](/v1/docs/users-teams#reset-to-global-value) * [System settings](/v1/docs/administration-system-settings#voice-section) ## Automatic Caller ID replacement notices **January 15, 2026** For the ASR performance optimization feature, you can now choose to display notifications when Caller IDs are replaced. Select the **Show notification alert when a number is replaced** option in **System settings**. Related articles: * [ASR performance optimization](/v1/docs/asr-performance-optimization) * [System settings](/v1/docs/administration-system-settings#asr-performance-optimization)