---
title: "July 15-19, 2024"
slug: "july-15-19-2024"
description: "Release note July 15-19, 2024"
updated: 2025-09-24T16:12:00Z
published: 2025-09-24T16:12:00Z
canonical: "docs.voiso.com/july-15-19-2024"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# July 15-19, 2024

## New in this release

### Speech Analytics

The Topic management feature has been expanded to include a new interface that enables you to manage which topics are used in conversation topic analysis.

#### Topics management

Administrators can now manage the [conversation topic identification and labelling feature](/v1/docs/topic-identification) using the new **[Topics](/v1/docs/topics)** page. Interactions may be filtered using the **Topics** menu in the **Call Detail Records** page.

### Digital Channels (Omnichannel)

The Webchat channel has been added to the **Digital Channels** page to enable you to add webchat channels to your contact center.

#### Webchat channel management

The **Digital Channels** page now supports the [Webchat channel](/v1/docs/digital-channels#webchat-configuration).

#### Webchat widget

Webchat channel configuration now enables you to design and preview a [chat widget](/v1/docs/digital-channels#webchat-widget-preview) that you can embed into your website. Specify the name and color of the widget, obtain a link to view a preview, then copy JavaScript code from the **Add channel** or **Edit channel** pages that you can use to embed a chat widget for the Webchat channel into your website.

## Improvements

### UX and UI improvements

#### Spanish language support

Localization of the Voiso application, Agent Panel, and Omnichannel Workspace user interfaces into Latin American Spanish is close to completion. Only a few elements remain to be translated. User's can [switch between English and Spanish](/v1/docs/user-profile#interface-settings) using the **Account settings** panel.

### Other improvements

#### Update contacts API

The `IsActive` parameter is added to the **[Update contacts](https://developers.voiso.com/reference/update-contacts-overview)** API. This parameter enables you to specify whether the contact is called as part of the current campaign.

#### List campaigns API

Offset pagination is added to the **[List campaigns](https://developers.voiso.com/reference/list-campaigns-overview)** API. These parameters enable you to specify a starting offset and a number of results to return when querying your list of campaigns.

## Special Instructions

The **Scheduled Callbacks API** documentation is included in the documentation update; however, this API will be available with the *next* release.