---
title: "Jump from widgets to reports"
slug: "jump-from-widgets-to-reports"
description: "Key Real-time dashboard widgets enable you to generate an Historical report on the fly to enable you to compare the current contact center performance with previous performance."
tags: ["real-time", "monitoring", "reporting", "dashboard"]
updated: 2025-09-19T16:18:37Z
published: 2025-09-19T16:18:37Z
canonical: "docs.voiso.com/jump-from-widgets-to-reports"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Jump from widgets to reports

**Who should read this article**: Administrators, Supervisors

Some **Real-time dashboard** widgets enable you to generate an **Historical report** on-the-fly to enable you to compare the current contact center performance with previous performance.

## Introduction

As is detailed in the [Customizable dashboards](/v1/docs/customizable-dashboards) article, the **Real-time dashboard** widgets enable you to monitor many aspects of your contact center performance.

The following **[Real-time dashboard](/v1/docs/reporting-real-time-dashboard-overview)** widgets enable you to generate an [historical report](/v1/docs/reporting-historical-reports-overview) for a previous date or date range using the same settings as you configured for the widget:

- [Agent list](/v1/docs/reporting-agent-list-dashboard)
- [Redial counter](/v1/docs/reporting-redial-counter-dashboard)
- [Wrap-up codes](/v1/docs/reporting-wrap-up-codes-dashboard)
- [In-queue abandons](/v1/docs/reporting-in-queue-abandons-dashboard)

          Tip

          

You can choose to modify the settings of the historical report.

## Jumping to historical reports

While viewing certain widgets on the **Real-time dashboard**, to open the **Historical report** page in a new tab, click the **Historical report** button:

![Widget To Report Button](https://cdn.document360.io/44ae307a-3737-4fbf-98e0-9b888deb90dc/Images/Documentation/Widget%20To%20Report%20Button.png)

The **Historical report** button is located next to the **Settings** and **Delete** buttons in the top right corner of the widget.

![Widget To Report Button Arrow](https://cdn.document360.io/44ae307a-3737-4fbf-98e0-9b888deb90dc/Images/Documentation/Widget%20To%20Report%20Button%20Arrow.png)

The **Historical report** page opens with the same report and settings as were used in the widget. Specify a date or date range, adjust the settings if required, then click **Run report**.

![Widget To Report Demo](https://cdn.document360.io/44ae307a-3737-4fbf-98e0-9b888deb90dc/Images/Documentation/Widget%20To%20Report%20Demo.gif)

          Tip

          

You can also choose to run a report or create a [scheduled report](/v1/docs/reporting-historical-reports-overview#scheduled-reports).

## Related

- [Real-time dashboard overview](/reporting-real-time-dashboard-overview.md)
- [Historical Reports](/reporting-historical-reports.md)