---
title: "June 2024"
slug: "june-2024"
description: "Major documentation updates for June 2024"
updated: 2024-06-28T14:00:12Z
published: 2024-06-28T14:00:12Z
canonical: "docs.voiso.com/june-2024"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# June 2024

## Flows

**June 28, 2024** The Flows page and the process of creating and managing flows has been updated to reflect UI refactoring.

Related articles:

- [Flows](/v1/docs/inbound-flows)

## Queues

**June 28, 2024** The **Add queue** and **Edit queue** pages have been updated to reflect UI refactoring.

Related articles:

- [Queues](/v1/docs/inbound-queues)
- [Post Call Rating](/v1/docs/use-case-post-call-rating)

## Agent Panel Metrics

**June 12, 2024** The descriptions of Agent Panel metrics involving the Effective Call Duration and Voicemail Timeout timer settings have been clarified.

Related articles:

- [System settings](/v1/docs/administration-system-settings#agent-panel-metrics)

## Multi-factor authentication

**June 6, 2024** Multi-factor authentication (2FA) is now available for all Contact Center plans.

Related articles:

- [Multi-factor authentication](/v1/docs/multi-factor-authentication)
- [Two-factor authentication](/v1/docs/two-factor-authentication)

## Extended Call Details

**June 6, 2024** The **Total contact time** interaction metadata is renamed to **Total time**.

Related articles:

- [Extended Call Details: Voice](/v1/docs/extended-call-details-voice)
- [Extended Call Details: Omnichannel](/v1/docs/extended-call-details-omnichannel)