---
title: "Legacy tab"
slug: "legacy-tab"
description: "Manage deprecated features that are still enabled for your contact center, including Call outcome logging and the Call notify API. Disabling a legacy feature permanently removes it and can cause the Legacy tab to disappear once all legacy features are turned off."
updated: 2026-01-19T15:28:00Z
published: 2026-01-19T15:28:00Z
canonical: "docs.voiso.com/legacy-tab"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Legacy tab

**Who should read this article**: Administrators

Manage deprecated features that are still enabled for your contact center, including Call outcome logging and the Call notify API. Disabling a legacy feature permanently removes it and can cause the Legacy tab to disappear once all legacy features are turned off.

## Introduction

The **Legacy** tab is available only for contact centers that still have deprecated features enabled. It provides access to settings for older integrations that may still be in use. If a feature on this tab is deselected, it is permanently removed from the contact center. Once both features are deselected, the Legacy tab is no longer displayed.

![System Settings Page Legacy Tab](https://cdn.document360.io/44ae307a-3737-4fbf-98e0-9b888deb90dc/Images/Documentation/System%20Settings%20Page%20Legacy%20Tab.png)

### Call outcome logging section

Voiso Call Outcome Logging feature supports Voiso integration with your [CRM](/v1/docs/crm-integration) or other third-party systems. When a call is completed, Voiso uses the **[Call Outcome Logging](https://developers.voiso.com/#/rest/webhooks/call-outcome-logging)** webhook to send call related data to the specified endpoint.

To deactivate this feature, unselect **Enable logging**.

### Call notify API section

The Voiso Call Notify API feature supports Voiso integration with your [CRM](/v1/docs/crm-integration) or other third-party system. When an inbound call is answered by an agent, Voiso uses the **[Call Notify](https://developers.voiso.com/#/rest/webhooks/call-notify)** webhook to send a data array to your endpoint when the call is answered.

To deactivate this feature, unselect **Enable API**.

Application Programming Interface. A set of functions and procedures allowing developers to create applications that access the features or data of an operating system, application, or other service.