--- title: "March 2026" slug: "march-2026" updated: 2026-03-30T11:14:21Z published: 2026-03-30T11:14:21Z canonical: "docs.voiso.com/march-2026" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.voiso.com/llms.txt > Use this file to discover all available pages before exploring further. # March 2026 ## Agent Mobility **March 30, 2026** Agents can now access [Omnichannel Workspace](/v1/docs/using-omnichannel-workspace) from their mobile browser on Android and iOS devices. The interface automatically adapts to smaller screens, allowing agents to manage digital conversations and voice interactions while away from their desk. For a more streamlined experience, Omnichannel Workspace can be installed on a mobile device and launched directly from the home screen, without opening a browser. This update enables greater flexibility for agents to stay connected and productive on the go. Related articles: - [Mobile Omnichannel Workspace](/v1/docs/mobile-omnichannel-workspace) - [Using Omnichannel Workspace](/v1/docs/using-omnichannel-workspace#using-omnichannel-workspace-on-a-mobile-device) ## v4 Voiso API **March 27, 2026** Voiso API v4 is now available. For endpoint mappings, Bearer token authentication, and scoped API key guidance, see the Voiso [Developer's Guide](https://developers.voiso.com). Existing [v1, v2, and v3 endpoints](https://developers.voiso.com/v1.0/reference/contact-center-api-documentation) will remain supported until **March 31, 2027** to allow existing customers to migrate to v4. All new customers must use v4. Voiso recommends migrating incrementally, starting with read-only endpoints and then moving write and operational workflows to the new resource-oriented `/api/v4/...` paths. Related articles: - [Introduction](https://developers.voiso.com/reference/api-documentation-introduction) - [Migrating to v4](https://developers.voiso.com/update/reference/migrating-to-v4) ## v4 API: Static API keys **March 27, 2026** To support [Voiso v4 API](https://developers.voiso.com) implementation and integration, use the **API keys** page to generate static API key authentication credentials. Admins can create up to 50 static API keys per contact center and assign scopes that control which API endpoints each key can access. Each key acts as an application for the entire contact center. Related article: - [API keys](/v1/docs/api-keys) - [Security Access Groups](/v1/docs/administration-security-access-groups) ## BYOB integration: ElevenLabs **March 27, 2026** Integrate ElevenLabs with Voiso to create an AI voice agent as a Virtual agent and route calls to it through **Flow Builder** and Dialer campaigns. Related articles: - [ElevenLabs](/v1/docs/byob-elevenlabs) - [Virtual agents](/v1/docs/virtual-agents) - [Flow Builder](/v1/docs/inbound-flow-builder-overview) - [Adding a new Dialer campaign](/v1/docs/outbound-dialer-adding-a-new-campaign) ## BYOB integration: Allowed voice trunk IPs **March 27, 2026** Manage the list of trusted IP addresses and subnets that are allowed to send inbound SIP calls to your contact center. Related articles: - [Allowed voice trunk IPs](/v1/docs/inbound-allowed-voice-trunk-ips) - [Security Access Groups](/v1/docs/administration-security-access-groups) ## Dialer campaigns: AMD voicemail message **March 27, 2026** When **Answering Machine Detection (AMD)** is enabled for your Dialer campaigns, you can specify a pre-recorded voice message that is automatically played when the system detects that Voicemail has started recording a message. On the **Add Dialer campaign** page, click **Leave Voice message on Voicemail**, then select a voice message from your media library from the **Voice message** menu. Related articles: - [Adding a new campaign](/v1/docs/outbound-dialer-adding-a-new-campaign) - [Answering Machine Detection](/v1/docs/use-cases-amd) - [Part 2: Dialer campaigns](/v1/docs/outbound-dialer-campaign-dialer-campaigns) ## Billing report **March 12, 2026** When you choose the **Deactivated users** option, only the 200 most recently deactivated users are displayed. Previously all deactivated users was displayed. To find older deactivated users, use the **Search** option. Related article: - [Billing](/v1/docs/billing-report) ## Sensitive Data Access historical report **March 12, 2026** When you choose the **All analysts** subgroup in the **Assigned agents** section, the report includes all users with the **Analyst** or **Admin** role or assigned security access group. Previously, selecting this option reported on every user except those with the **Supervisor** role assigned. Related article: - [Sensitive Data Access Report](/v1/docs/reporting-sensitive-data-access-report) ## Vapi AI **March 4, 2026** A tutorial video is added to walk you through the integration process. Related articles: - [Vapi AI](/v1/docs/byob-vapi-ai)