---
title: "May 20-24, 2024"
slug: "may-20-24-2024"
description: "Release note may 20-24, 2024"
updated: 2025-09-24T16:13:08Z
published: 2025-09-24T16:13:08Z
canonical: "docs.voiso.com/may-20-24-2024"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# May 20-24, 2024

## New in this release

### Speech Analytics

#### Topic Identification

Conversation [topic identification](/v1/docs/topic-identification) and labelling is available for Fintech customers on the Voiso Professional plan. Call recordings are analyzed and a **Topics** wave is added to the **Call recording** section of the **[Extended Call Details](/v1/docs/extended-call-details-voice)** page. Interactions may be filtered using the **Topics** menu in the **[Call Detail Records](/v1/docs/reporting-cdr)** page.

### Automation

#### Webhooks

You can now create [webhooks](/v1/docs/webhooks) to monitor specific call events for your custom applications. Refer to [Webhooks overview](https://developers.voiso.com/reference/webhooks-overview)

## Improvements

### UX and UI improvements

#### Flows

The **Launch Flow Builder** button is added to each row of the [Flows table](/v1/docs/inbound-flows) to enable you to launch [Flow Builder](/v1/docs/inbound-flow-builder-overview) directly from the **Flows** page.
