---
title: "Omnichannel Workspace"
slug: "omnichannel-workspace"
type: "index"
canonical: "docs.voiso.com/omnichannel-workspace"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Omnichannel Workspace

6 articles

## [Omnichannel Workspace Overview](https://docs.voiso.com/docs/omnichannel-workspace-overview.md)

Updated on 2025-10-23 | Published on 2023-10-20

Who should read this article : Administrators, Supervisors Omnichannel Workspace unifies digital channels and voice capabilities, enabling a seamless handover between channels. Channel support by plan...

## [Enabling Omnichannel Workspace](https://docs.voiso.com/docs/enabling-omnichannel.md)

Updated on 2025-09-24 | Published on 2023-10-27

Who should read this article : Administrators The Omnichannel Workspace requires you to configure flows, queues, and users to handle voice and digital channels. Introduction The Omnichannel Workspace...

## [Webchat](https://docs.voiso.com/docs/omnichannel-webchat.md)

Updated on 2025-09-24 | Published on 2023-09-01

Who should read this article : Administrators Embed a webchat widget in your organization's website to enable your contact center to receive and reply to messages from your website visitors....

## [WhatsApp](https://docs.voiso.com/docs/omnichannel-whatsapp.md)

Updated on 2025-09-24 | Published on 2023-09-14

Who should read this article : Administrators Enable the WhatsApp digital channel in your contact center to send templated messages, respond to incoming messages, and engage in real-time conversations...

## [Telegram](https://docs.voiso.com/docs/omnichannel-telegram.md)

Updated on 2025-09-24 | Published on 2023-09-01

Who should read this article : Administrators Enable the Telegram channel for your contact center to receive and reply to messages from your contacts. Introduction Voiso 's Telegram channel enables...

## [Viber](https://docs.voiso.com/docs/viber.md)

Updated on 2025-09-24 | Published on 2023-11-07

Who should read this article : Administrators Enable the Viber channel for your contact center to send and receive Viber messages with your contacts. Important The Viber channel feature is available...