---
title: "Campaign - Call Disposition"
slug: "reporting-campaign-call-disposition"
description: "Monitor the number of calls by call result."
updated: 2025-07-31T10:18:07Z
published: 2025-07-31T10:18:07Z
canonical: "docs.voiso.com/reporting-campaign-call-disposition"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaign - Call Disposition

**Who should read this article**: Administrators, Supervisors

Monitor how campaign calls are distributed across different call outcomes in real time.

## Introduction

The **Campaign – Call Disposition** widget displays a pie chart that breaks down campaign calls by [call result](/v1/docs/reporting-cdr) (Disposition code), giving supervisors an immediate view of how calls are concluding.

The widget includes both the total number of completed calls and the count of calls per disposition, including:

- Answered
- No answer
- Busy
- Rejected
- Failed (for [live campaigns](/v1/docs/outbound-dialer-running-a-crm-campaign#running-a-live-crm-campaign))
- Machine answered (for live campaigns)

Hover over any segment of the pie chart to see the exact number of calls for that disposition.

![Reporting Real-time Dashboard Campaign Call Disposition Widget](https://cdn.document360.io/44ae307a-3737-4fbf-98e0-9b888deb90dc/Images/Documentation/Reporting%20Real-time%20Dashboard%20Campaign%20Call%20Disposition%20Widget.png)

## Setup

On the **Campaign – Call Disposition settings** panel, select the campaign to monitor. The campaign must be in the [active](/v1//docs/outbound-dialer-campaigns-view#campaign-statuses) state.

![Reporting Real-time Dashboard Campaign Call Disposition Widget Edit Panel](https://cdn.document360.io/44ae307a-3737-4fbf-98e0-9b888deb90dc/Images/Documentation/Reporting%20Real-time%20Dashboard%20Campaign%20Call%20Disposition%20Widget%20Edit%20Panel.png)

The outcome of an interaction. This parameter is automatically assigned to an interaction by the Voiso application. It is not the same as the Wrap-up code, which is a custom outcome assigned to an interaction by an agent.