---
title: "Dialer Monitoring overview"
slug: "reporting-dialer-monitoring-overview"
description: "Monitor the performance of your outbound Dialer campaigns, as well as your contact center, in real-time."
tags: ["campaigns", "Dialer", "monitoring", "Outbound", "widget"]
updated: 2025-09-23T16:35:44Z
published: 2025-09-23T16:35:44Z
canonical: "docs.voiso.com/reporting-dialer-monitoring-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialer Monitoring overview

{{variable.AudienceAdminSuper}}

Monitor the performance of your outbound Dialer campaigns—as well as your overall contact center—in real time.

## Introduction

{{variable.BrandName}} provides a range of widgets on the **Real-time dashboard** for tracking the performance of your outbound [Dialer campaigns](/v1/docs/outbound-dialer-campaigns-overview) alongside other contact center operations. The table below summarizes each widget’s purpose and focus.

The Real-time dashboard gives supervisors and administrators a customizable, up-to-the-minute view of campaign activity. By reviewing real-time metrics, {{glossary.Supervisor}}s can make timely decisions and adjust campaign settings on the fly—without pausing the {{glossary.Dialer}}s—to maintain performance and efficiency.

:::(Info) (Tip)
You can display multiple widgets of the same type. {{variable.BrandName}} enables you to assign a custom name to each widget.
:::

{{snippet.reportingDashboardDialerMonitoring}}

## Modifying and removing widgets
In the top right corner of each widget are two buttons that you can use to modify the wdiget settings on-the-fly (1) or remove the widget from the dashboard (2).

![Reporting Real-time Dashboard Settings And Delete Buttons](https://cdn.document360.io/44ae307a-3737-4fbf-98e0-9b888deb90dc/Images/Documentation/Reporting%20Real-time%20Dashboard%20Settings%20And%20Delete%20Buttons.png){height="" width=""}

## Related

- [Dialer campaigns](/outbound-dialer-campaigns.md)
- [Wrap-up codes](/administration-wrap-up-codes.md)