---
title: "September 15 - 19, 2025"
slug: "september-15-19-2025"
updated: 2025-09-30T12:10:18Z
published: 2025-09-30T12:10:18Z
canonical: "docs.voiso.com/september-15-19-2025"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# September 15 - 19, 2025

## New in this release

Refer to the latest [documentation changelog](/v1/docs/changelog) for additional information.

### Dialer campaigns

#### Start, Stop, and Pause an API Campaign

You can start, stop, and pause API-triggered Dialer campaigns directly from your integration logic. These new controls enable you to manage campaign workflows programmatically.

Create your campaign using the **[Add Dialer campaign](/v1/docs/outbound-dialer-adding-a-new-campaign)** page, then manage the campaign using the [Change Campaign Status](https://developers.voiso.com/reference/change-campaign-status-description) API.

## Improvements

### UX and UI Improvements

#### Flow Builder Node Renaming

**[Flow Builder](/v1/docs/inbound-flow-builder-overview)** now supports inline node renaming. This update makes it easier to organize complex flows by giving each node a descriptive label in the canvas view.

#### Dialer Campaign Number Usage

The number assignment experience in [Dialer campaigns](/v1/docs/salesforce-dialer-campaigns) has been improved. It’s now easier to view [which numbers are in use](/v1/docs/inbound-inbound-numbers), helping you manage number capacity and compliance more effectively.

#### Freshdesk CRM

You can specify for which call types you want automatic [Freshdesk](/v1/docs/freshdesk) ticket creation:

- **Inbound calls**: Automatically create a ticket in FreshDesk for all answered, missed, answered by Voicemail, and abandoned calls.
- **Manual Outbound calls**: Automatically create a ticket in FreshDesk for all manual and click-to-call calls.
- **Callbacks**: Automatically create a ticket in FreshDesk for all queue callback and scheduled callback calls.