---
title: "Understanding Workflow studio changes"
slug: "understanding-workflow-studio-changes"
updated: 2026-10-15T08:14:04Z
published: 2026-10-15T08:14:04Z
canonical: "docs.voiso.com/understanding-workflow-studio-changes"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding Workflow studio changes

**Who should read this article**: Administrators

If you are used to **Inbound > Flows**, this article helps you find your way around the new **Workflow studio**. Use the table below to see where each feature was before and where it is now.

## Introduction

Flows are now called **workflows**, and they have moved to a new place, together with a new kind of workflow, the **Automation**. **Workflow studio** puts everything that decides what happens to a call or a message in one list:

- **Inbound call workflows** — what used to be voice flows.
- **Digital workflows** — what used to be digital flows.
- **Automations** — new. They send an SMS or WhatsApp message after a call or conversation ends. Refer to [Automations overview](/docs/automations-overview).

Your existing flows were moved for you. You do not need to do anything, and they route calls and messages the same way as before. ![workflow-studio-announcement.png](https://cdn.document360.io/44ae307a-3737-4fbf-98e0-9b888deb90dc/Images/Documentation/workflow-studio-announcement.png)

## What moved where

| # | Feature | Before | Now |
| --- | --- | --- | --- |
| 1 | Where to find your flows | **Inbound > Flows** | **Automation > Workflow studio**, **Workflows** tab |
| 2 | Name | Flow | Workflow |
| 3 | Voice flows | **Voice** type | **Inbound call** type, called **Inbound call workflow** |
| 4 | Digital flows | **Digital** type | **Digital** type, called **Digital workflow** |
| 5 | Add a new flow | **Add flow** panel: choose the type, then **Continue** | **Add workflow** window: choose **Inbound call workflow** or **Digital workflow**, then **Next** |
| 6 | The list of flows | **Flow name**, **Type**, **Configuration**, **Numbers and digital channels** | **Workflow name**, **Configuration**, **Type**, **Trigger / Assignment**, **Status**, **Controls** |
| 7 | Find a flow | Search by name | Search by name, or filter by type |
| 8 | Settings page | **Edit flow**, with **Flow name** and **Route to flow** | **Edit workflow**, with **Workflow name** and **Route to workflow** |
| 9 | Building the steps | **Flow builder**, opened with **Launch Flow builder** | **Workflow builder**, opened with **Launch Workflow builder** |
| 10 | Permissions | **View Flows** and **Edit Flows**, in the **Inbound** section of the security access group | **View Workflows** and **Edit Workflows**, in the **Automation** section of the security access group |
| 11 | Other pages | **Flows** column on **Numbers** and **Digital channels**; **Flow** and **Flow logs** in Call Detail Records; **Call flows** tab on the Dashboard | **Workflows** column; **Workflow** and **Workflow logs**; **Call workflows** tab |
| 12 | Automations and Automation templates | — | New. **Workflows** and **Automation templates** tabs in **Workflow studio** |

Refer to [Workflows](/docs/inbound-flows) for the full description of the new list.

## What stays the same

You still set up Inbound call and Digital workflows the way you are used to:

- The settings page, including **Business hours**, **Outside business hours**, and the assigned numbers, digital channels, and supervisors
- Building the steps in **Workflow builder**, with all the steps you already use
- Cloning and deleting a workflow from the list
- How calls and messages are routed

## Related articles

- [Workflows](/docs/inbound-flows)
- [Automations overview](/docs/automations-overview)
- [Workflow builder overview](/v1/docs/inbound-flow-builder-overview)