---
title: "User accounts and roles"
slug: "user-accounts-and-roles"
type: "index"
canonical: "docs.voiso.com/user-accounts-and-roles"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User accounts and roles

3 articles

## [Users](https://docs.voiso.com/docs/users-users.md)

Updated on 2026-04-30 | Published on 2023-01-26

Who should read this article : Administrators Create users and manage access and account properties. Note If your contact center does not use Security Access Groups to create and manage roles, refer...

## [Basic user roles](https://docs.voiso.com/docs/basic-user-roles.md)

Updated on 2026-10-08 | Published on 2025-02-04

Who should read this article : Administrators Learn about the roles in Voiso 's "Start-up" plan – Admin, Supervisor, Analyst, Agent, and Hardware Phone – including their features and configurable...

## [Virtual agents](https://docs.voiso.com/docs/virtual-agents.md)

Updated on 2026-04-30 | Published on 2025-11-13

Who should read this article : Administrators Set up a SIP based Virtual agent that joins dialer campaigns, manages calls (answer, transfer, conference), and is included in recordings and reports with...