--- title: "Users" slug: "users" type: "index" canonical: "docs.voiso.com/users" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.voiso.com/llms.txt > Use this file to discover all available pages before exploring further. # Users 1 sub category | 2 articles ## [Skills](https://docs.voiso.com/docs/users-skills.md) Updated on 2025-09-23 | Published on 2023-01-26 Who should read this article : Administrators Use skills (agent specialties) to route calls to the agents or departments in your organization that are most qualified to address a contact's needs.... ## [Teams](https://docs.voiso.com/docs/users-teams.md) Updated on 2026-01-15 | Published on 2023-01-26 Who should read this article : Administrators, Supervisors Agents working under a common supervisor are considered to be a part of a team. Voiso enables you to assign agents to outbound Dialer... ## [User accounts and roles](https://docs.voiso.com/docs/user-accounts-and-roles.md) 3 articles