---
title: "The Voiso user experience"
slug: "voiso-user-experience"
type: "index"
canonical: "docs.voiso.com/voiso-user-experience"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# The Voiso user experience

7 articles

## [UX overview](https://docs.voiso.com/docs/ux.md)

Updated on 2025-09-19 | Published on 2024-03-08

The Voiso application employs menus that open tabs containing features, tools, dashboards, and settings. It is customizable by user role.

## [Customizable dashboards](https://docs.voiso.com/docs/customizable-dashboards.md)

Updated on 2025-09-19 | Published on 2024-03-08

Who should read this article : Administrators, Supervisors Voiso features dashboards that administrators, managers, and supervisors can use to monitor contact center performance, agent performance,...

## [Jump from widgets to reports](https://docs.voiso.com/docs/jump-from-widgets-to-reports.md)

Updated on 2025-09-19 | Published on 2025-02-14

Who should read this article : Administrators, Supervisors Some Real-time dashboard widgets enable you to generate an Historical report on-the-fly to enable you to compare the current contact center...

## [Thresholds & Notifications](https://docs.voiso.com/docs/thresholds-notifications.md)

Updated on 2025-09-19 | Published on 2024-03-11

Who should read this article : Administrators, Supervisors Administrators and supervisors can be automatically notified when certain conditions are met in the contact center, such as a metric reaching...

## [Unlimited Time Period Analysis](https://docs.voiso.com/docs/unlimited-time-period-analysis.md)

Updated on 2025-09-29 | Published on 2024-03-11

Who should read this article : Administrators, Supervisors Voiso does not limit your access to historical data about your contact center. Access every interaction record from the Call Detail Records...

## [Reports and scheduled reports](https://docs.voiso.com/docs/report-scheduling.md)

Updated on 2025-09-19 | Published on 2024-03-13

Who should read this article : Administrators, Supervisors Voiso enables you to schedule regular reports on your contact center performance so that you do not have to manually run daily or weekly...

## [Automatic Call Distribution](https://docs.voiso.com/docs/automatic-call-distribution.md)

Updated on 2025-09-19 | Published on 2024-08-27

Who should read this article : All users Efficient Automatic Call Distribution (ACD) is a cornerstone of inbound contact centers. With Voiso ACD, incoming calls are efficiently and optimally routed to...