---
title: "Zoho Dialer campaigns"
slug: "zoho-dialer-campaigns"
description: "Integrate Zoho CRM Leads, Contacts, Deals, and  custom entities into your Voiso Dialer campaigns."
updated: 2026-02-27T11:08:46Z
published: 2026-02-27T11:08:46Z
canonical: "docs.voiso.com/zoho-dialer-campaigns"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voiso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zoho Dialer campaigns

**Who should read this article**: Administrators, Supervisors

Integrate Zoho CRM Leads, Contacts, Deals, and custom entities into your Voiso Dialer campaigns.

## Dialer campaigns with Zoho

### Prerequisites

- A Voiso user with admin privileges who is enabled to create Dialer Campaign.
- A Zoho account that uses the *same email address* as the Voiso admin.
- An **Active** campaign in Zoho with a list of Leads, Contacts, Deals, and custom entities to be called.

### Add Zoho contacts to your Voiso campaign

Before proceeding, ensure that you have [set up the Dialer integration](/v1/docs/crm-zoho#dialer-campaign-calling-list) in the Zoho CRM integration.

1. Login to Voiso with the same email address as you used to create the campaign in Zoho.
2. In the Voiso navigation bar, navigate to **Outbound > Dialer campaigns**.
3. In the **Campaigns** view, click **Add new campaign** and set up the campaign.
4. In the **Calling list** section, select **ZohoCRM** from the **Method** list.
5. From the **ZohoCRM Campaign** list, select the name of the campaign you want to use. Voiso will use the contacts list you created in Zoho.
6. Click **Save**. Voiso loads the campaign calling list. **Note**, it might take several minutes for the calling list to load before you can start the campaign.

### Call outcome logging

While your campaign is running, when a call is completed, the following information is logged to Zoho, on the **Activities** tab:

- Lead who was called
- Date and timestamp
- Call duration
- Call type (Outbound)
- Call disposition
- Name of the agent who handled the call for calls with the **answered** disposition

An outbound calling campaign where agents are assigned to handle calls that are automatically dialed and connected by the Voiso Dialer. Dialer handles the rate at which calls are dialed based on the number of available agents. The list of phone numbers in the campaign are pre-loaded from a CSV file or imported from a CRM.