--- title: "Campaign - Dial Attempts" slug: "reporting-campaign-dial-attempts" description: "Monitor the number of times that each campaign contact was dialed." updated: 2026-10-30T17:33:20Z published: 2026-10-30T17:33:20Z canonical: "docs.voiso.com/reporting-campaign-dial-attempts" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.voiso.com/llms.txt > Use this file to discover all available pages before exploring further. # Campaign - Dial Attempts **Who should read this article**: Administrators, Supervisors Monitor how often campaign numbers are redialed. ## Introduction The **Campaign – Dial Attempts** widget displays a bar graph that shows how many campaign numbers were dialed once, twice, three times, and so on—grouped into the following categories: 0, 1, 2, 3, 4, and 5+ attempts. Hover over a bar to see how many numbers it holds. You choose which numbers the graph counts by their [status](/v1/docs/outbound-dialer-numbers-tab#number-statuses) in the campaign: **Queued**, **Completed**, **Inactive**, or any combination of them. This widget helps you identify potential issues with contact reachability. Ideally, each number should be dialed only once. A high volume of redials may indicate problems such as unreachable contacts, ineffective call times, or technical dialing issues. Use this information to troubleshoot and refine your campaign strategy. ![Reporting Real-time Dashboard Campaign Dial Attempts Widget](https://cdn.document360.io/44ae307a-3737-4fbf-98e0-9b888deb90dc/Images/Documentation/Reporting%20Real-time%20Dashboard%20Campaign%20Dial%20Attempts%20Widget.png) ## Setup On the **Campaign – Dial Attempts settings** panel, enter a **Widget name**, then select the campaign to monitor in **Active Dialer campaign**. The campaign must be in the [active](/v1/docs/outbound-dialer-campaigns-view#campaign-statuses) state. ![Campaign – Dial Attempts settings panel with the number status options](https://cdn.document360.io/44ae307a-3737-4fbf-98e0-9b888deb90dc/Images/Documentation/A-dial-attempts-widget-settings.png) Then choose which numbers the graph counts: | Option | Counts | | --- | --- | | Display Queued numbers | Numbers that are still waiting to be called, including numbers that are due another attempt. | | Display Completed numbers | Numbers that the Dialer has finished with. | | Display Inactive numbers | Numbers that stay in the campaign but are no longer dialed. | A new widget counts only queued numbers. Widgets that were added before these options existed keep counting all numbers, with all three options selected. If you clear all three options, the widget shows no numbers.