Allowed hosts/subnets

Who should read this article: Administrators

Manage the list of IP addresses from which users may log into your contact center.

Introduction

To improve security and private access to your contact center, Voiso enables you to specify the list of host and subnet IP addresses that may access your contact center. If you enable Restrict by host/subnet in the system settings, access to your contact center is restricted to only hosts and SIP endpoints with IP addresses on the list.

Using the Allowed hosts/subnets page

The host and subnet table in the Allowed hosts/subnets page is sortable by label or host/subnet. Click the row header to change the sorting order. To delete a host/subnet from the list, hover your mouse pointer over it, then on the far right of the table row, click the trash can icon (Delete button).

Adding a host or subnet

To add a new host or subnet, follow these steps:

1. Click Add host/subnet.
2. In the Add host/subnet panel, specify a label for the host or subnet.
3. Specify the IP address of the host or subnet in the Host/subnet field.
4. Click Save.

Editing a host or subnet

To edit a host or subnet, follow these steps:

1. Click its name in the Allowed host/subnet page to display the Edit host/subnet panel.
2. (Optional) Edit the label.
3. (Optional) Edit the IP address of the host/subnet.
4. Click Save to commit the change.