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      October 7 - 11, 2024
      • 10 Oct 2024
      • 1 Minute to read
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      Contents

      October 7 - 11, 2024

      • Updated on 10 Oct 2024
      • 1 Minute to read
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      Article summary

      New in this release

      Flow Builder

      Collect Digits node

      The Collect digits node is added to Flow Builder for voice call flows. It enables you to gather and store dial pad key-presses from callers, enhancing data-driven routing and enables the development of a self-service IVR.

      Improvements

      Voiso API improvements

      Users API

      Assigned digital channels information is now included in the response to a GET request using the Users API.

      Important

      The request, response, and authentication for this endpoint have been completely updated as of the release. Please ensure that you update any customizations that use this endpoint.

      UX and UI improvements

      Call suppression

      The Call suppression feature is now a mandatory. For Startup and Pro plans, you can configure the feature to suppress dialing to a number from 1 to 10 attempts. For Pro+ plans, you can configure from 1 to 15 attempts. Pro+ administrators can manually release suppressed numbers if needed.

      Dialer

      The Answering Machine Detection (AMD) feature is now always enabled for AI-powered predictive dialing campaigns to improve the efficiency and predictive capabilities of this dialing strategy.

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