May 2025

Google Authentication

May 5, 2025

Voiso now supports Google Authentication as a sign-in method. All users will now see a Sign in with Google button on the Sign in page. However, only users in contact centers where the feature is enabled can use this method to sign in. Contact centers using Google Workspace can request this feature from their Voiso representative.

Related articles:

• Authenticating with Google
• Signing in to Voiso
• Signing in with Google

AWS SQS Integration

May 5, 2025

The labels for the AWS SQS Integration – Call End Events have been updated:

• inbound.call.ended is now labeled Inbound Call
• outbound.call.ended is now labeled Outbound Call
• dialer.call.ended is now labeled Dialer Call

Existing integrations are not affected.

Related articles:

• Raw Data Streaming to SQS