Billing

Who should read this article: Administrators

Use the Billing feature to track your account usage, invoices, payment methods, transactions, and account activity.

Introduction

The Billing page enables admins/administrators to view and manage the following information:

• My account
• Statements
• Prepaid invoices
• Payment methods
• Transactions
• Activity reports
• Call recording

Accessing the Billing page

Access to the Billing page depends on the user’s assigned role or security access group permissions.

Basic user roles

To access the Billing page, a user must have the Admin role assigned.

Security access groups

For contact centers using security access groups, to access the Billing page, a user must be assigned to an access group with the Edit Billing privilege assigned in the Administration section.