Flow Builder

Who should read this article : Administrators Flow Builder enables the design, configuration, and management of sophisticated interaction flows by linking pre-defined node objects in a simple to use interactive visual editor. Introduction Th...

Who should read this article : Administrators, Supervisors Create inbound call flows using an intuitive visual call flow editor that lets you place and configure call flow nodes and link them together according to your business processes. Int...

Who should read this article : Administrators, Supervisors Create inbound digital interaction flows using an intuitive visual interaction flow editor that lets you place and configure interaction flow nodes and link them together according to y...

Who should read this article : Administrators How to use custom and system variables in Flow Builder to enable interaction routing automation and contact data retrieval. Introduction Using variables in your interaction flows enables you t...