January 2024
    • 05 Mar 2024
    • 1 Minute to read
    • Dark
      Light
    • PDF

    January 2024

    • Dark
      Light
    • PDF

    Article summary

    WhatsApp

    January 19, 2024
    Added support for the WhatsApp channel in Omnichannel Workspace.

    Related articles:

    Viber

    January 19, 2024
    Added support for the Viber channel in Omnichannel Workspace.

    Related articles:

    Salesforce integration

    January 10, 2024
    Minor updates to the integration procedure.

    Related articles:

    Creating IVRs with Flows

    January 5, 2024
    Added a series of articles about using Flows to create various IVR experiences.

    Related articles:


    Was this article helpful?

    What's Next