Running an API campaign
February 26, 2024
Use the Voiso Campaigns APIs to add contacts to your live outbound Dialer campaign.
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Scheduled callback
February 22, 2024
Allow agents to schedule a time to call a contact back either during a call or after a call. You can specify which Caller ID Group, time zone, and contact phone number to use for the callback.
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- Scheduling callbacks
- Scheduled callback
- System settings
- Call Detail Records overview
- Security Access Groups
System requirements
February 9, 2024
Added a list of supported web browsers, hardware, and software configurations.
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Speech analytics
February 8, 2024
Dutch and Polish added as supported languages.
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Call flows
February 2, 2024
Business hours rules added to enable you to manage inbound interactions during business hours, outside business hours, and on holidays.
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