Voiso overview

Who should read this article : All users Voiso Contact Center as a Service (CCaaS) offers a unified platform that enhances communication, boosts operational efficiency, and provides real-time visibility across all aspects of your contact center...

Who should read this article : All users Learn how to navigate the Voiso Knowledge Base with this quick guide. Whether you're a new user, supervisor, or system administrator, this article explains how our documentation is organized and where to...

Who should read this article : All users Explore Voiso’s powerful contact center features with quick links to full documentation and plan-level availability. Introduction Voiso offers a wide range of features to help you manage inbound an...

Who should read this article : Administrators Developers can use the Voiso APIs to support integration with CRMs and other platforms and services such as web applications and middleware. Introduction The Voiso Developer Portal documen...

Who should read this article : Administrators Voiso offers premium chat support to ensure you get quick, 24/7 response to your support requests. Introduction Voiso offers premium support plans for customers who want fast turnaround on suppo...

Who should read this article : All users A list of supported web browsers, hardware, and software configurations. Browser support Voiso works best in the latest Google Chrome browser. Google Chrome is the only browser officially supported...

Who should read this article : Administrators, Supervisors Voiso supports a wide variety of file types for data interchange, reporting, and for agent and contact facing audio. Introduction Voiso lets you import and export data ( data interc...

Who should read this article : All users This page collects many of the videos embedded across our documentation. Each video offers a brief visual demonstration of a Voiso feature, process, or task—designed to complement the written content in ...