April 1-5, 2024

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New in this release

Historical reports

The following new report type is added to the Historical reports page.

Agent - Daily Sign-in and Sign-out report

The Agent - Daily Sign-in and Sign-out report provides a daily record of the first sign-in (login) and last sign-out (logout) timestamps for selected agents or teams.

Add contacts API

The Add contacts API now supports the priority parameter for assigning priority to contacts added to Live Dialer campaigns.