New in this release
Refer to the latest documentation changelog for additional information.
Zoho CRM
Dailer campaign calling numbers
You can now select the type of phone number to use from the Leads module for your Zoho CRM Dialer campaigns. You can choose either the contact's Phone number or Mobile number. Additionally, you can include a lead attribute to sync with your campaigns by selecting a module from the Zoho Custom Module.
Improvements
UX and UI improvements
Real-time dashboard
The user interface and user experience of the Real-time dashboard has been improved in anticipation of updates to the real-time dashboard widgets.
Keyword groups
The user interface for the Keyword groups page has been updated to improve usability.
Unsupported variable types
In Flow builder, when you specify variables in certain nodes, unsupported variable types are now disabled, ensuring that you select only the correct variable type.
Other improvements
Script to flow migration complete
All scripts in use in Voiso contact centers have been automatically migrated to flows. Mentions of scripts have been removed from the Voiso documentation.