March 10 - 14, 2025

New in this release

Refer to the latest documentation changelog for additional information.

Zoho CRM

Dailer campaign calling numbers

You can now select the type of phone number to use from the Leads module for your Zoho CRM Dialer campaigns. You can choose either the contact's Phone number or Mobile number. Additionally, you can include a lead attribute to sync with your campaigns by selecting a module from the Zoho Custom Module.

Improvements

UX and UI improvements

Real-time dashboard

The user interface and user experience of the Real-time dashboard has been improved in anticipation of updates to the real-time dashboard widgets.

Keyword groups

The user interface for the Keyword groups page has been updated to improve usability.

Unsupported variable types

In Flow builder, when you specify variables in certain nodes, unsupported variable types are now disabled, ensuring that you select only the correct variable type.

Other improvements

Script to flow migration complete

All scripts in use in Voiso contact centers have been automatically migrated to flows. Mentions of scripts have been removed from the Voiso documentation.