User Profile
- 18 Apr 2024
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User Profile
- Updated on 18 Apr 2024
- 1 Minute to read
- Print
- DarkLight
- PDF
Article Summary
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Who should read this article: All users
The User Profile menu and side panel enable you to view and manage your account information and settings, including selecting your preferred language.
User profile menu
To view the User profile menu, click your initials in the top right corner of the Voiso menu bar.
The User profile menu displays the following information and options:
| Item | Description |
|---|---|
| Name | Your account user name. |
| Email address | The email address associated with your Voiso user account. This is the email address that you sign in with. |
| Account settings | Account settings link. Select this option to display the User profile side panel. |
| Documentation portal | Link to this article in the Voiso user documentation. Use the search or side navigation in the Voiso documentation portal to find information about how to use the Voiso application. |
| Sign out | Select Sign out to close your current Voiso application session. |
Account settings panel
To view the Account settings panel, select Account settings from the User profile menu.
Tip
The information displayed in the Account settings is set up by your administrator. Not all information may be available for you to view.
The Account settings displays your account initials at the top, above your username and Voiso account email address – this is the address that you use to sign in to your Voiso account. Below your email address is your current availability status.
Account information
The Account information section includes the following information:
| Name | Description |
|---|---|
| Contact center | The name of the contact center you are assigned to. |
| Caller ID | The phone number or ID that is displayed to contacts when you phone them. |
| Extension | Your contact center phone extension. Other users and the contact center system use this number to call you directly. |
Interface settings
The Interface settings section allows you to choose the language for the Voiso interface.
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