August 26 - 30, 2024

New in this release

Text-to-speech

Text-to-speech is now available to enable you to create audio messages for inbound flows based on text scripts. In this initial release, text-to-speech is available for the Play Audio node.

Related articles:

• Text-to-speech
• SSML syntax
• Voice samples
• Play Audio

Flow Builder

Play Audio node

The Play Audio node now enables you to use text-to-speech to create audio messages in your inbound flows. You can create messages using text in 20 different supported languages. You can use Speech Synthesis Markup Language (SSML) to enhance your messages.

Related articles:

• Text-to-speech
• Play Audio
• Flow Builder Overview

Improvements

UX and UI improvements

Webchat widget optimized for mobile devices

The Webchat widget now automatically adjusts to fit the entire screen of mobile phones.

Related articles:

• The Webchat widget on mobile phones