Agent Guide

Who should read this article : Agents The Voiso Agent Panel and integrated Omnichannel Workspace enable agents to answer contact inquiries, resolve contact issues, reach out to potential new contacts, and meet performance metrics. Use the Ag...

Who should read this article : All users The User Profile menu and side panel let you view and manage your account details and settings. In some contact centers, this includes the ability to change your password and select your preferred lang...