Agent Guide

Who should read this article : Agents The Voiso Agent Panel and integrated Omnichannel Workspace enable agents to answer contact inquiries, resolve contact issues, reach out to potential new contacts, and meet performance metrics. Use the Ag...

Who should read this article : Agents Two-factor authentication (2FA) helps to keep your account secure. Introduction Your administrator might enable two-factor authentication for your account to help keep it secure. Two-factor authenticati...

Who should read this article : All users The User Profile menu and side panel enable you to view and manage your account information and settings, including selecting your preferred language. User profile menu To view the User profile m...