Calling Number monitoring overview

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Who should read this article: Administrators, Supervisors

Watch for issues with your Caller IDs in real-time.

Introduction

Calling number monitoring enables you to see whether there are potential issues with your Caller IDs. See the table below for a brief description of each widget.

Tip

You can display multiple widgets of the same type. Voiso enables you to assign a custom name to each widget.

Calling Number Monitoring

Widget Description
ASR By Caller ID By Country Show the percentage of successfully connected calls to the total number of attempted calls by country.

Modifying and removing widgets

In the top right corner of each widget are two buttons that you can use to modify the widget settings on-the-fly (1) or remove the widget from the dashboard (2).

Reporting Real-time Dashboard Settings And Delete Buttons