October 2025

Prev Next

HubSpot integration enhancements

October 17, 2025

Call logging settings

Four new call logging settings are added to the HubSpot integration page Settings tab to enable control over what types of calls are added to the Call History.

Log WhatsApp conversations to the Activities tab

The HubSpot integration supports logging of WhatsApp interactions in the HubSpot Activities tab. Refer to WhatsApp interactions in the Activities tab for information about setting up this feature and its prerequisites.

Campaign API Create

October 2, 2025

The Create Campaign API endpoint is added to the Voiso API. It enables you to preconfigure campaign settings, including naming, Dialer type, time restrictions, retry behavior, and so on.

Related articles:

Update campaign agents and teams API

October 2, 2025

You can assign and unassign agents and teams to API campaigns programatically.

Related articles:

Dialer calling list support for Leverate

October 2, 2025

When you create Dialer campaigns, you can import calling lists from your Leverate leads or contacts with account IDs and phone numbers.

Related articles:

Call transcript translation support for Hindi

October 2, 2025

Hindi is added to the available languages for call transcript translation.

Related articles:

Webhook authentication

October 2, 2025

You can use authentication to safeguard your data and contact center by ensuring that your webhook traffic is not exposed to spoofing, data tampering, or unauthorized access using one of the following methods:

  • None
  • API key
  • Basic
  • Bearer token

Related articles:

CDR API

October 2, 2025

The destination_country parameter is added to the CDR API Call record object response. Previously, this parameter could only be used as a filter.

Related articles: